Privacy Policy

Prime Optometrists ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and disclose your personal and health information.

Information We Collect

We collect personal information necessary to provide optometric services, including: name, date of birth, contact details, Medicare and health fund details, health history, and clinical examination findings.

How We Use Your Information

Your information is used to provide clinical care, process Medicare and health fund claims, contact you about appointments, and comply with legal and professional obligations. We do not sell your personal information to third parties.

Disclosure

We may disclose your information to referring practitioners, other treating clinicians, and Medicare/Services Australia where required for your care or as required by law. We will not disclose your information for other purposes without your consent.

Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Clinical records are stored securely in accordance with AHPRA requirements.

Access and Correction

You may request access to or correction of your personal information by contacting us at reception@primeoptometrists.com.au or calling (02) 9761 0005.

Contact

For privacy-related queries, contact:
Prime Optometrists, 43 Auburn Road, Auburn NSW 2144
Phone: (02) 9761 0005
Email: reception@primeoptometrists.com.au