Effective Date: 28/02/2026

At Prime Optometrists, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

We may collect personal information including:

• Name
   
• Phone number
   
• Email address
   
• Appointment or health-related details you provide
   

This information is collected only when necessary to provide you with eye care services, appointment bookings, or communication regarding our services.

Your information is used for:

• Scheduling appointments and confirming bookings
   
• Communicating important updates or reminders
   
• Providing information about our services
   
• Improving our clinic services and patient experience
   

We take your privacy seriously and employ appropriate measures to protect your personal data, including:

• Secure storage of electronic and physical records
   
• Limiting access to authorized clinic staff only
   
• Ensuring that any third-party service providers comply with privacy standards
   

We do not sell, trade, or rent your personal information.
We may share your information with trusted third-party service providers only as needed to provide clinic services (e.g., appointment software) while ensuring your data remains protected.

You have the right to:

• Access and request a copy of your personal information
   
• Request corrections or updates to your information
   
• Opt-out of promotional communications at any time
   

To exercise these rights, contact us at:
Prime Optometrists – Auburn
Phone: 02 9761 0005
Email: reception@primeoptometrists.com.au

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the effective date.

By providing your information to Prime Optometrists, you consent to the collection and use of your information as described in this policy.